Ezeh Odinaka Cajethan.

A people-first professional, based in Lagos

Good work starts with showing up.

I bring care to customer service, steadiness to operations, and curiosity to the data and technology I’m learning.

My path has moved through hospitality, logistics, retail and port security. Different settings; one consistent thread: make things easier for people and more dependable for the team.

Follow my journey View my résumé
Service minded. Detail aware. Still learning.
An editorial illustration of a harbor with route lines and data marks, connecting logistics, operations and analytical curiosity.
Different roles. A shared instinct to keep things moving.

A few ways I can contribute

01 Operations & supervision 02 Customer & guest service 03 Data & digital growth
01 / THE THROUGH-LINE

More than a list of roles

The common thread is people.

A hotel taught me to notice what a guest needs before they have to ask twice. Retail taught me to listen first and recommend what actually fits. Logistics and security taught me that reliability is built from small, consistent actions.

Those experiences have shaped how I work: stay observant, communicate clearly, respect the process and help the next person do their job well. Now I’m adding formal study in computer science and data analysis to the practical knowledge I’ve gained on the ground.

Practical experience, with room to grow.

ListenCoordinateLearn
02 / WHERE I’VE BEEN

The work behind the story

Experience, in motion.

From guest-facing roles to site operations, each chapter has taught me a different way to be useful.

  1. NOW
    May 2026 — PresentApapa, Lagos

    Operations · Supervision

    Security Supervisor

    Santana Security / Hydrodive Nigeria Limited

    • Supervise personnel and support daily security operations at a jetty.
    • Monitor access points, conduct perimeter checks and coordinate staff activity.
    • Support compliance with site procedures, maritime/ISPS requirements, port authority rules and HSE standards; escalate concerns through the proper channels.
  2. 06
    July 2025Apapa, Lagos

    Operations · Security

    Security Guard

    Santana Security / Hydrodive Nigeria Limited

    Guarded port facilities and supported site security through vigilance and adherence to assigned procedures.

  3. 05
    September 2023 — June 2025Ota, Ogun State

    Retail · Customer service

    Sales Representative / Branch Manager

    BUT Y International Ventures

    Helped customers compare electronics, explained features and warranties, and supported sales and day-to-day branch operations. Worked with LG, Samsung, TCL, Aeon and Mewe products.

  4. 04
    September 2022 — July 2023Awka, Anambra State

    Hospitality · Front desk

    Front Desk Receptionist

    Grand East Hotel

    Welcomed guests, supported check-in and check-out, handled calls and reservations, and kept records accurately while coordinating guest needs with hotel colleagues.

  5. 03
    October 2021 — September 2022Awka, Anambra State

    Hospitality · Guest relations

    Hotel Porter

    Grand East Hotel

    Assisted guests with luggage, directions and hotel information, working with front desk and housekeeping teams to support daily service.

  6. 02
    April 2021 — October 2021Awka, Anambra State

    Logistics · Delivery

    Dispatch Rider

    Lindy Logistics

    Transported packages and documents safely, handled items carefully, aimed for timely delivery and helped resolve delivery-related enquiries.

  7. 01
    August 2019 — April 2021Awka, Anambra State

    Hospitality · Service

    Waiter / Cleaner

    Mumbai Suites & Lounge

    Served customer orders courteously while maintaining cleanliness and hygiene across dining and service areas.

03 / WHAT THE WORK TAUGHT ME

Career highlights

Grounded in the details.

Not inflated numbers—real situations that show how I approach work.

01

Keep a site running safely

At a working jetty, access control, routine checks, clear coordination and procedure compliance all matter.

Operations
02

Make the first interaction count

From hotel reception to electronics sales, I’ve welcomed guests, handled questions and matched customers with useful information.

People
03

Build the next skill deliberately

APTECH data analyst training and a B.Sc. in Computer Science in progress are extending my practical experience into data and digital tools.

Learning
04 / WHAT I BRING

A practical mix

Useful in more than one lane.

A broad toolkit for roles where people, processes and dependable follow-through meet.

A / SERVICE

People & service

Customer service and complaint handling · front desk and guest relations · enquiries and reservations · retail sales and product guidance · communication and teamwork

B / OPERATIONS

Coordination & reliability

Team supervision · task coordination · access control and patrols · site monitoring · HSE and procedure compliance · records · time management · hands-on support

C / DATA

Data & digital tools

Microsoft Excel · Power BI · SQL (Advanced) · data handling, cleaning and visualisation · basic database management · Zoho CRM · Zoho Mail · POS · email and basic computer operations

Technical tools are skills and training; I’m continuing to build my applied experience.

05 / WHAT I’M BUILDING NEXT

Education & training

Always adding a new layer.

Technology and data are a deliberate next step—not a replacement for the practical experience I already have.

LanguagesEnglish · Igbo
  1. 2026 — Present

    B.Sc. Computer Science In progress

    Open University

  2. 2022 — 2023

    Data Analyst Training

    APTECH Computer Education

  3. 2015 — 2022

    Senior School Certificate (SSCE)

    Capital City Secondary School

  4. 2009 — 2015

    First School Leaving Certificate (FSLC)

    Redeem Nursery/Primary School

06 / THE NEXT CONVERSATION

Let’s connect

Good people make good work.

If my mix of service, operational discipline and growing data skills fits a role or collaboration, I’d be glad to hear from you.

Email me
Emailchiomisarah@gmail.com Phone+234 907 458 1267
Based inLagos, Nigeria
LinkedIn GitHub