Customer service · Front desk · Supervision · Operations
Ezeh Odinaka Cajethan
Service-focused professional with experience across security supervision, customer service, retail, front desk, hospitality and logistics. I bring reliability, careful communication, attention to detail and a practical interest in data and technology.
Experience
Security Supervisor
Santana Security / Hydrodive Nigeria Limited
- Supervise security personnel and support daily jetty operations.
- Monitor access-control points and conduct routine perimeter checks.
- Support compliance with site procedures, maritime/ISPS requirements, port authority rules and HSE standards; coordinate staff activity and escalate concerns.
Security Guard
Santana Security / Hydrodive Nigeria Limited
Guarded port facilities and supported site security through vigilance and adherence to assigned procedures.
Sales Representative / Branch Manager
BUT Y International Ventures
Advised customers on electronics features, specifications, warranties and after-sales support; promoted LG, Samsung, TCL, Aeon and Mewe products; supported branch sales and daily operations.
Front Desk Receptionist
Grand East Hotel
Welcomed guests, supported check-in/check-out, handled calls, reservations, enquiries and records, and coordinated with hotel colleagues to respond to guest needs.
Hotel Porter
Grand East Hotel
Assisted guests with luggage, directions and hotel information and supported guest requests with front desk and housekeeping teams.
Dispatch Rider
Lindy Logistics
Transported packages and documents safely, aimed for timely delivery, and helped resolve delivery-related enquiries.
Waiter / Cleaner
Mumbai Suites & Lounge
Served customer orders courteously and maintained cleanliness and hygiene in dining and service areas.
Skills
Service & communication
Customer service and complaint handling · front desk and guest relations · enquiries · retail sales · communication and teamwork
Operations
Team supervision · task coordination · access control · patrols and site monitoring · safety/procedure compliance · record keeping · time management
Data & digital
Microsoft Excel · Power BI · SQL (Advanced) · data cleaning and visualisation · basic database management · Zoho CRM · Zoho Mail · POS · basic computer and email operations
Education & training
B.Sc. Computer Science In progress
Open University
Data Analyst Training
APTECH Computer Education
Senior School Certificate (SSCE)
Capital City Secondary School
First School Leaving Certificate (FSLC)
Redeem Nursery/Primary School
This public copy lists Lagos, Nigeria as the location and does not include a residential street address.